The simulation game (www.itsmacademy.com/tpp) is based upon The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win. It translates theory into practice, and allow teams to experiment, explore and capture shared insights. In the book, Parts Unlimited
ITSM Academy To Add The DevOps Institute’s New DevOps Practitioner℠ Series of Courses and Digital Badging Program

FORT LAUDERDALE, FL—November 11, 2016—ITSM Academy is proud to announce The DevOps Institute (DOI) new DevOps Practitioner℠ series of courses will be added to our training catalog in 2017. This series of courses is to support IT roles for the
ITSM Academy Rolls Out New and Improved Learner Portal
FORT LAUDERDALE, FL — September 7, 2016 – ITSM Academy Introduces Updated Learning Experience on my.itsmacademy.com – our *new* Learner Portal. The ITSM Academy team has been working hard to improve our learners’ experience by moving our Learner Portal to a new platform. The
ITSM Academy Introduces Newest ITIL® Certification Course – ITIL Practitioner
ITSM Academy Introduces Newest ITIL® Certification Course – ITIL Practitioner FORT LAUDERDALE, FL — May 10, 2016 – ITSM Academy, a twelve year veteran in IT Service Management (ITSM) training, announced the introduction of ITIL Practitioner certification course to their extensive
ITSM Academy Introduces Two Agile Passes for Public Learners
FORT LAUDERDALE, FL — August 19, 2015 – ITSM Academy is introducing a new discount program for public learners interested in the Agile line of courses. The ITIL Agile Pass is designed for single learners looking for a flexible, agile line of
ITSM Academy adds the Certified Agile Process Owner (CAPO)® Certification to their Course Catalog
FORT LAUDERDALE, FL — MAY 6, 2015 – ITSM Academy, Inc. announced today the addition of their newest certification course: Certified Agile Process Owner (CAPO)®. This course is being offered in collaboration with the DevOps Institute. This sixteen (16) hour
ITSM Academy Selected as an AXELOS Strategic Partner
FORT LAUDERDALE, FL., March 31, 2015 – ITSM Academy, Inc. has been selected as an AXELOS Strategic Partner. ITSM Academy is among the top 5% to be awarded this accreditation by AXELOS: owner of ITIL®, Cyber Resilience, PRINCE2® and many
ITSM Academy adds the Certified Agile Service Manager (CASM)® Certification to their Course Catalog
ITSM ACADEMY ADDS THE CERTIFIED AGILE SERVICE MANAGER (CASM)® CERTIFICATION TO THEIR COURSE CATALOG FORT LAUDERDALE, FL — JANUARY 26, 2015 – ITSM Academy, Inc. announced today the addition of their newest certification course: Certified Agile Service Manager (CASM)®. This course
ITSM Academy introduces DevOps Foundation
ITSM ACADEMY INTRODUCES DEVOPS FOUNDATION COURSE FORT LAUDERDALE, FL — September 2, 2014 – ITSM Academy, Inc. announced today the introduction of their newest Certification Course: DevOps Foundation.This course is being offered in collaboration with the DevOps Institute. This sixteen
ITSM Academy introduces GAME ON! An Interactive Learning Experience®
ITSM ACADEMY INTRODUCES GAME ON! AN INTERACTIVE LEARNING EXPERIENCE® FORT LAUDERDALE, FL — May 9, 2013 – ITSM Academy, Inc. announced today the release of their game based learning tool; GAME ON! An Interactive Learning Experience®. Click here to view