Boca Raton, FL – April 15, 2024 – ITSM Academy, a leading provider of IT Service Management (ITSM) training and certification, is pleased to announce the addition of ITIL ITIL Practitioner: Change Enablement to their comprehensive portfolio of professional development offerings.
In today’s fast-paced and ever-evolving IT landscape, effective change management is critical to maintaining service reliability and achieving business objectives. The ITIL Practitioner: Change Enablement course is designed to equip ITSM professionals with the advanced skills and knowledge needed to manage changes efficiently, mitigate risks, and drive continuous improvement within their organizations.
Course Highlights:
- In-Depth Knowledge: Participants will gain a thorough understanding of change enablement processes, principles, and best practices as outlined in the ITIL framework.
- Advanced Skills: The course covers essential techniques for assessing, planning, implementing, and reviewing changes to ensure successful outcomes and minimize disruptions.
- Real-World Application: Through practical exercises and real-world scenarios, attendees will learn how to apply theoretical concepts to actual change management challenges.
- Speedy Certification: Upon completing the 8-hour course and certification exam, participants will receive the ITIL Practitioner: Change Enablement certification, a globally recognized credential that validates their expertise in change management.
“We are excited to expand our training offerings with the ITIL Practitioner: Change Enablement course,” said Lisa Schwartz, Founder and CXO of ITSM Academy. “This addition reflects our commitment to providing ITSM professionals with the tools and knowledge they need to excel in their roles and contribute to their organization’s success. Effective change management is crucial for maintaining service stability and driving business value, and this course will empower our students to achieve both.”
The ITIL Practitioner: Change Enablement course is suitable for ITSM professionals at all levels, from those new to change management to experienced practitioners seeking to deepen their expertise. The course is also valuable for IT managers, project managers, and anyone involved in managing changes within an IT environment.
The first open-enrollment class is Guaranteed to Run August 20-21, 2024, in the live, virtual classroom, and seats are still available at www.itsmacademy.com/ce
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ITSM Academy, Inc., is a female-owned small business, founded in 2004. Our portfolio includes a wide variety of Service Management education including ITSM, ITIL, DevOps, SRE, AIOps, Agile, Process Design, Lean/Value Stream, and Employee Experience (XLA).
… educate and inspire is not just our corporate slogan, it speaks to our core mission and goal.
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