Boca Raton, FL – January 27, 2025 – ITSM Academy, a premier provider of IT Service Management (ITSM) training and certification, is proud to announce the launch of its newest offering: ITIL Practitioner: IT Asset Management (ITAM) Practice Manager Course.
ITSM Academy (re)Enhances ITIL Foundation with Hands-On, Experiential Exercise – I am the Incident™
Boca Raton, FL – February 26, 2024 – ITSM Academy is proud to deliver courses prioritizing a hands-on, experiential approach to learning. Our dedication to practical application is reflected in all our classes. From the earliest days of the Academy, all
ITSM Academy Adds ITIL Practitioner: Change Enablement to Their Portfolio
Boca Raton, FL – April 15, 2024 – ITSM Academy, a leading provider of IT Service Management (ITSM) training and certification, is pleased to announce the addition of ITIL ITIL Practitioner: Change Enablement to their comprehensive portfolio of professional development offerings.
ITSM Academy Adds ITIL Practice Manager Course Bundle – ITIL Specialist: Monitor, Support & Fulfil
Boca Raton, FL – August 28, 2023 – ITSM Academy is pleased to announce the newest addition to our catalog, ITIL Specialist: Monitor, Support & Fulfil. The new ITIL 4 Practice Manager courses are based on the recently updated ITIL 4
ITSM Academy Adds Site Reliability Engineering Practitioner Course to our Portfolio
Boca Raton, FL – April 18, 2022 – ITSM Academy is pleased to announce the newest addition to our catalog, Site Reliability Engineering (SRE) Practitioner. The SRE Practitioner certification is tailored for anyone focused on large-scale service scalability and reliability with an interest
ITSM Academy’s DevOps Campus Courses Aligned to the DevOps Institute 2021 Upskilling Report
Public (virtual) classroom dates are available. Boca Raton, FL – April 26, 2021 – For the third year, DevOps Institute has proudly fielded the Upskilling DevOps Skills Survey to understand which skills are considered “must-have,” “nice-to-have,” and “optional.” More than 2,000
ITSM Academy Updates Certified Process Design Engineer Course
Public (virtual) classroom dates are available. Boca Raton, FL – February 17, 2021 – ITSM Academy is excited to announce a new release of our Certified Process Design Engineer (CPDE) course. The course has been refreshed to provide the latest on
ITSM Academy Adds Essence of Experience Course to our Portfolio
Course dates are available now. Boca Raton, FL – December 9, 2020 – ITSM Academy is pleased to announce course dates are now available for the new and highly anticipated Essence of Experience course. ITSM Academy’s Employee Experience courses are accredited
Two Top ITSM Companies Join Forces to Provide Comprehensive services to IT Leaders
Transforming individual knowledge into operational capabilities. Boca Raton, FL – April 21, 2020 – After working together in an informal partnership for years, OwlPoint and ITSM Academy have decided to combine their services and capabilities to provide more comprehensive solutions
ITSM Academy Adds ITIL 4 Managing Professional Transition Course to our Portfolio
Course dates are available now, qualified candidates will be certified in the First Group of ITIL 4 Managing Professionals worldwide. Boca Raton, FL – July 22, 2019 – ITSM Academy is pleased to announce course dates are now available for the