Boca Raton, FL – August 30, 2023 – ITSM Academy is pleased to announce the newest addition to our catalog, ITIL Specialist: Monitor, Support & Fulfil. The new ITIL 4 Practice Manager courses are based on the recently updated ITIL 4
ITSM Academy Adds Site Reliability Engineering Practitioner Course to our Portfolio
Boca Raton, FL – April 18, 2022 – ITSM Academy is pleased to announce the newest addition to our catalog, Site Reliability Engineering (SRE) Practitioner. The SRE Practitioner certification is tailored for anyone focused on large-scale service scalability and reliability with an interest
ITSM Academy’s DevOps Campus Courses Aligned to the DevOps Institute 2021 Upskilling Report
Public (virtual) classroom dates are available. Boca Raton, FL – April 26, 2021 – For the third year, DevOps Institute has proudly fielded the Upskilling DevOps Skills Survey to understand which skills are considered “must-have,” “nice-to-have,” and “optional.” More than 2,000
ITSM Academy Updates Certified Process Design Engineer Course
Public (virtual) classroom dates are available. Boca Raton, FL – February 17, 2021 – ITSM Academy is excited to announce a new release of our Certified Process Design Engineer (CPDE) course. The course has been refreshed to provide the latest on
ITSM Academy Adds Essence of Experience Course to our Portfolio
Course dates are available now. Boca Raton, FL – December 9, 2020 – ITSM Academy is pleased to announce course dates are now available for the new and highly anticipated Essence of Experience course. ITSM Academy’s Employee Experience courses are accredited
Two Top ITSM Companies Join Forces to Provide Comprehensive services to IT Leaders
Transforming individual knowledge into operational capabilities. Boca Raton, FL – April 21, 2020 – After working together in an informal partnership for years, OwlPoint and ITSM Academy have decided to combine their services and capabilities to provide more comprehensive solutions
ITSM Academy Adds ITIL 4 Managing Professional Transition Course to our Portfolio
Course dates are available now, qualified candidates will be certified in the First Group of ITIL 4 Managing Professionals worldwide. Boca Raton, FL – July 22, 2019 – ITSM Academy is pleased to announce course dates are now available for the
ITSM Academy Announces the Launch of ITSM For DevOps
Boca Raton, FL — 04/09/2018 — ITSM Academy is proud to announce the development and release of our newest non-certification course: ITSM For DevOps. This course has been built by our internal team for the DevOps Institute’s global Registered Education
ITSM Academy Announces the Launch of First Non-Certification DevOps Institute Drilldown Course: Value Stream Mapping (VSM) for DevOps
Boca Raton, FL — 03/30/2018 — ITSM Academy is proud to announce the launch of a new non- certification course: Value Stream Mapping for DevOps (VSM). Value Stream Mapping is a key practice for increasing flow, eliminating waste and understanding
ITSM Academy Announces the Launch of DevOps Leader (DOL) Certification Course
BOCA RATON, Fla. – August 3, 2017 – ITSM Academy, a Registered Education Partner of the the DevOps Institute (DOI), is proud to announce the launch of a new certification course: DevOps Leader (DOL). This unique course provides disruptive leadership thinking