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ITSM Academy Adds ITIL Practitioner: IT Asset Management to Their Portfolio

Boca Raton, FL – January 27, 2025 – ITSM Academy, a premier provider of IT Service Management (ITSM) training and certification, is proud to announce the launch of its newest offering: ITIL Practitioner: IT Asset Management (ITAM) Practice Manager Course.

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ITSM Academy (re)Enhances ITIL Foundation with Hands-On, Experiential Exercise – I am the Incident™

Boca Raton, FL – February 26, 2024 – ITSM Academy is proud to deliver courses prioritizing a hands-on, experiential approach to learning. Our dedication to practical application is reflected in all our classes. From the earliest days of the Academy, all

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ITSM Academy Adds ITIL Practitioner: Change Enablement to Their Portfolio

Boca Raton, FL – April 15, 2024 – ITSM Academy, a leading provider of IT Service Management (ITSM) training and certification, is pleased to announce the addition of ITIL ITIL Practitioner: Change Enablement to their comprehensive portfolio of professional development offerings.

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ITSM Academy Adds ITIL Practice Manager Course Bundle – ITIL Specialist: Monitor, Support & Fulfil

Boca Raton, FL – August 28, 2023 – ITSM Academy is pleased to announce the newest addition to our catalog, ITIL Specialist: Monitor, Support & Fulfil. The new ITIL 4 Practice Manager courses are based on the recently updated ITIL 4

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ITSM Academy Adds Site Reliability Engineering Practitioner Course to our Portfolio

Boca Raton, FL – April 18, 2022 – ITSM Academy is pleased to announce the newest addition to our catalog, Site Reliability Engineering (SRE) Practitioner. The SRE Practitioner certification is tailored for anyone focused on large-scale service scalability and reliability with an interest

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ITSM Academy’s DevOps Campus Courses Aligned to the DevOps Institute 2021 Upskilling Report

Public (virtual) classroom dates are available. Boca Raton, FL – April 26, 2021 – For the third year, DevOps Institute has proudly fielded the Upskilling DevOps Skills Survey to understand which skills are considered “must-have,” “nice-to-have,” and “optional.” More than 2,000

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ITSM Academy Updates Certified Process Design Engineer Course

Public (virtual) classroom dates are available. Boca Raton, FL – February 17, 2021 – ITSM Academy is excited to announce a new release of our Certified Process Design Engineer (CPDE) course. The course has been refreshed to provide the latest on

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ITSM Academy Adds Essence of Experience Course to our Portfolio

Course dates are available now. Boca Raton, FL – December 9, 2020 – ITSM Academy is pleased to announce course dates are now available for the new and highly anticipated Essence of Experience course. ITSM Academy’s Employee Experience courses are accredited

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Two Top ITSM Companies Join Forces to Provide Comprehensive services to IT Leaders

Transforming individual knowledge into operational capabilities. Boca Raton, FL – April 21, 2020 – After working together in an informal partnership for years, OwlPoint and ITSM Academy have decided to combine their services and capabilities to provide more comprehensive solutions

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ITSM Academy Adds ITIL 4 Managing Professional Transition Course to our Portfolio

Course dates are available now, qualified candidates will be certified in the First Group of ITIL 4 Managing Professionals worldwide. Boca Raton, FL – July 22, 2019 – ITSM Academy is pleased to announce course dates are now available for the

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