ITSM Academy’s Becomes Second US Company to Achieve ITIL Practitioner Release and Control Content Accreditation

CHICAGO, IL — September 20, 2005 – At the IT Service Management Forum’s (itSMF USA) National Conference, ITSM Academy, Inc. announced today, their ITIL Practitioner Release and Control (IPRC) training materials have been accreditation by the EXIN certification board. EXIN, along with ISEB, are the authorized certification and examination agencies for the IT Infrastructure Library (ITIL).

ITIL Practitioner Release and Control is one of the new ITIL Practitioner cluster certification courses and encompasses the Change, Configuration and Release Management processes.

ITSM Academy is one (1) of only five (5) providers in North America to earn this accreditation and only the second (2) organization headquartered in the United States of America.

“ITSM Academy is pleased to have earned this important accreditation so soon after it became available. Accreditation assures our learners of the high quality of our ITSM/ITIL education.” said Jayne Groll, President of ITSM Academy, noting the first IPRC exams were administered in July, 2005.

“We have an excellent relationship with EXIN and look forward to continue to work with them to develop and accredit all levels of ITIL Certification,” continued Groll.

ITSM Academy 2nd US Company to Earn EXIN Accreditation for ITIL Practitioner Release and Control (IPRC) Accreditation

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