ITSM Academy become Gold Sponsor of the IT Service Management Forum (itSMF USA).

FORT LAUDERDALE, FL — January 29, 2007 – ITSM Academy, Inc. is proud to announce they have become a Gold Sponsor of the IT Service Management Forum (itSMF USA).

The itSMF USA helps member organizations achieve measurable operational excellence by introducing, developing and promoting IT Service Management (ITSM) best practices. The itSMF USA oversees 39 Local Interest Groups (LIGs) who meet to share information and learn about ITIL best practices.

“We are grateful to ITSM Academy for taking a leading role in helping us fulfill our mission,” said Jay Stuart, Board member of itSMF USA. “As an experienced, accredited training provide in the field of Service Management, ITSM Academy’s participation will be extremely valuable to the organization.”

“ITSM Academy team members have played an active role in the inception and on-going success of several LIGs, including the 2005 LIG of the Year – the South Florida group.  The leadership of ITSM Academy are two of the four founding members of this LIG,” said Jayne Groll, President of ITSM Academy.

“Over the years, we’ve stayed very focused on our commitment to volunteering and sponsoring itSMF USA.  Since 2003, members of the ITSM Academy team have stepped up to volunteer at both the local and national levels.  We have been sponsors of events and conferences, locally, regionally and nationally.   As we evaluated our on-going commitment to the group, it just made sense to move our Sponsorship level up to Gold,” continued Groll.  “We are pleased to align ourselves with an organization filled with such quality members.


Founded in 1997, the Information Technology Service Management Forum (itSMF) USA ( is a rapidly growing non-profit organization which promotes the use of industry best-practices and standards in the provision and management of IT Services. Current membership exceeds 5,500 individual members, with affiliated Local Interest Groups serving 39 cities and regions nationwide. The itSMF USA is affiliated with the itSMF international association, which was formed in 1991.

ITSM Academy become Gold Sponsor of the IT Service Management Forum (itSMF USA)
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