FORT LAUDERDALE, FL — July 10, 2009 – ITSM Academy, Inc. announced today the release of their 4th, and final, ITIL Capability Course – Planning, Protection and Optimization (PPO).

“We are pleased with the quality of the courses, and the success rates we have seen from our early Capability Certified learners,” said Jayne Groll, Co-Founder and President of ITSM Academy.  “Our advanced ITIL Courses all have our unique virtualization – Living the Lifecycle – woven through them.  This brings the processes and concepts to life for our learners.”

“We are now delivering all four (4) Capability Courses in our Public Training Centers, on the road in Corporate Classrooms, and through ourCourseware Licensing Program…which means these classes are now being delivered across the globe,” continued Groll.

All instructors for this course meet or exceed APMG requirements and have completed ITSM Academy’s comprehensive Train-the-Trainer (T3) program.

ITSM Academy Completes Development of ITIL Capability Courses
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