Boca Raton, FL – April 18, 2022 – ITSM Academy is pleased to announce the newest addition to our catalog, Site Reliability Engineering (SRE) Practitioner.
The SRE Practitioner certification is tailored for anyone focused on large-scale service scalability and reliability with an interest in modern IT leadership and organizational change approaches. This advanced certification helps candidates validate their deeper application of practices, methods, and tools for advancing site reliability engineering practices at their organizations.
The SRE Practitioner course introduces ways to economically and reliably scale services in an organization. It explores strategies to improve agility, cross-functional collaboration, and transparency of services toward building resiliency by design, automation, and closed-loop remediation.
This 24-hour course aims to equip participants with the practices, methods, and tools to engage people across the organization through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing SRE models that fit their organizational context, building advanced observability in distributed systems, building resiliency by design, and effective incident responses using SRE practices.
“Our clients have been deriving great value from our SRE Foundation course, and have asked us to add the next DevOps Institute SRE certification course,” said Lisa Schwartz, founder and CEO of ITSM Academy.
The course has been developed by leveraging key SRE sources, engaging with thought-leaders in the space, and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.
“According to DevOps Institute’s 2021 Upskilling report, nearly half of respondents voted SRE skills as must-have skills in the process and framework skills domain. And it makes sense, with the volume of change in today’s complex IT environment, it leaves organizations vulnerable to outages and incidents,” continued Schwartz.
The training and certification instills candidates with tangible takeaways, such as implementing SRE models that fit their organizational context, building advanced observability in distributed systems, building resiliency by design, and learning effective incident responses using SRE practices.
This course culminates with an independent exam. Successfully passing (65%) the 90-minute exam, consisting of 40 multiple-choice questions, leads to the SRE Practitioner Certificate.
“Together with XLACollab, we can help our alumni navigate the transition from IT-centric to Human-centric.”
About ITSM Academy
ITSM Academy, Inc., is a female-owned small business, founded in 2004. Our portfolio includes a wide variety of Service Management education including ITSM, DevOps, Agile, Process Design, Lean/Value Stream, and Employee Experience (XLA).
… educate and inspire is not just our corporate slogan, it speaks to our core mission and goal.
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