ITSM Academy is the Third Company Globally to Achieve ITIL Practitioner Support and Restore Content Accreditation
CHICAGO, IL — April 24, 2006 – ITSM Academy, Inc. announced today their ITIL Practitioner Support and Restore (IPSR) training materials have been accreditation by the EXIN certification board. EXIN, along with ISEB, are the authorized certification and examination agencies for the IT Infrastructure Libraryä (ITILâ). ITSM Academy is the third (3) company globally to achieve this important accreditation, and the first (1) US owned organization.
IPSR is based on the ITIL guidance on Service Desk, Incident Management and Problem Management. EXIN’s accreditation requirements guarantee candidates that the training, practical assignments and the assessments are of superior quality.
“ITSM Academy is excited to be the first US organization to have earned this accreditation.” said Jayne Groll, President of ITSM Academy. “We really believe it echoes our commitment to providing the highest quality IT Service Management training possible.”
“Our Alumni and Clients have been clamoring to attend this course, we anticipate it will soon become one of the most popular items from our Service Catalog, both in our Public Training Center and on the road in Corporate Classrooms across the United States,” continued Groll.
Earlier this month, several ITSM Academy Instructors attended the EXIN sponsored IPSR Pilot Workshop. This allowed the Academy’s instructors to sit, and pass, the IPSR exam.
“This means the instructors for this course are ITIL Service Managers, who also hold their IPSR certification,” explained Groll.