ITSM Academy is the First Company to Achieve Content Accreditation on all Four ITIL Practitioner Courses

FORT LAUDERDALE, FL — January 11, 2008 – ITSM Academy, Inc. announced today their ITIL Practitioner Plan and Improve (IPPI) training materials have been accreditation by the EXIN certification board.  ITSM Academy is the first (1) company globally to achieve accreditation on all four (4) of the ITIL Practitioner Courses, know as the “Clusters”.

IPPI education helps practitioners to effectively manage, organize and optimize the Capacity, Availability and IT Service Continuity Management processes, based on the ITILâ guidance.  EXIN’s accreditation requirements guarantee candidates that the training, practical assignments and the assessments are of superior quality. EXIN, along with ISEB and APMG, are the authorized certification and examination agencies for the IT Infrastructure Libraryä (ITILâ).

“Congratulations on achieving all four Clustered Practitioner accreditations. EXIN USA is pleased to work with your fine organization and looks forward to your continuing success in Service Management in 2008,” said Michael P. McLaughlin, US Regional Manager, EXIN USA.

“As a leader in IT Service Management Training, we are pleased to add this to our growing list of ‘firsts’.  But, more importantly, we are happy to make this important education available to IT Practitioners,” said Jayne Groll, President of ITSM Academy.  “Of all of the ‘cluster’ courses, historically the IPPI classes have been the most difficult for learners to find, as not many organizations offer this course.  We will be delivering in both in our Public Training Center and on the road in Corporate Classrooms across the United States,” continued Groll.

“The course requirements, as laid out by EXIN, make this a very interactive and interesting course.  We are excited to deliver the first course,” concluded Groll.

ITSM Academy First to Achieve Certification on all Four ITIL Practitioner Clusters

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