ITSM Academy’s Achieves ITILâ Service Manager Accreditation LAUDERDALE, FL — March 2, 2006 – ITSM Academy, Inc. announced today their ITIL Service Manager course has been accreditation by the EXIN certification board. EXIN, along with ISEB, are the authorized certification and
ITSM Academy Adds IT Infrastructure Library (ITIL) Practitioner and Trainer to Staff
ITSM Academy Adds IT Infrastructure Library (ITIL) Practitioner and Trainer to Staff FORT LAUDERDALE, FL — February 1, 2006 – ITSM Academy, Inc. announced today the addition of a certified ITIL Release and Control Practitioner Trainer, Gerri Sasso, to their
ITSM Academy 2nd US Company to Earn EXIN Accreditation for ITIL Practitioner Release and Control (IPRC) Accreditation
ITSM Academy’s Becomes Second US Company to Achieve ITIL Practitioner Release and Control Content Accreditation CHICAGO, IL — September 20, 2005 – At the IT Service Management Forum’s (itSMF USA) National Conference, ITSM Academy, Inc. announced today, their ITIL Practitioner Release
ITSM Academy Announces Exciting Addition to Service Catalog – Visible Ops: The Class
ITSM Academy Announces Exciting Addition to Service Catalog, Visible Ops: The Class FORT LAUDERDALE, FL — September 1, 2005 – ITSM Academy, Inc. announced today a new addition to their service catalog, a two-day training class entitled Visible Ops: The
ITSM Academy Hosts IT Infrastructure Library (ITIL) Author
ITSM Academy Hosts IT Infrastructure Libraryä (ITILâ) Author FORT LAUDERDALE, FL — August 1, 2005 – ITSM Academy, Inc. announced today, together with Computer Associates, they are co-hosting a complimentary breakfast meeting featuring Mr. Brian Johnson. Brian Johnson was part
ITSM Academy Chosen to Lead Post-Conference Training Session
ITSM Academy has been Chosen to Lead a Post-Conference Training Session at the upcoming itSMF USA National Conference & Expo. FORT LAUDERDALE, FL — June 29, 2005 – ITSM Academy, Inc. is very proud to announce they have been chosen
ITSM Academy Contributes to HDI Publication
HDI Publishes Industry’s First Prescriptive Guide to Implementing ITIL® and Other Processes Specific to the IT Support Center Environment. Jayne Groll, ITSM Academy President is a Contributing Author. LAS VEGAS, NV — March 8, 2005 — HDI, the world’s largest membership
ITSM Academy Earns EXIN Accreditation for ITILâ Foundation Content
ITSM Academy’s Becomes Sixth North American Company to Achieve ITIL Foundation Content Accredited FORT LAUDERDALE, FL — February 14, 2005 – ITSM Academy, Inc. announced today their ITIL Foundation Content has been accredited by EXIN.through Loyalist College, to deliver training
ITSM Academy Opens New Training Center
ITSM Academy Opens New Training Center in Ft. Lauderdale to Provide IT Service Management Training, including IT Infrastructure LibraryTM (ITIL®) Certification Courses and Microsoft® Operations Framework (MOF) FORT LAUDERDALE, FL — November 12, 2004 — ITSM Academy, a full service