Date | Subject |
August 30, 2024 | ITSM Academy builds Stand-Alone Workshop from their popular “I Am the Incident” Interactive Exercise |
June 3, 2024 | ITSM Academy Adds AIOps Foundation to Training Offerings |
April 15, 2024 | ITSM Academy Adds ITIL Practitioner: Change Enablement to Their Portfolio |
Feb. 26, 2024 | ITSM Academy (re)Enhances ITIL Foundation with Hands-On, Experiential Exercise; I am the Incident |
Aug. 28, 2023 | ITSM Academy Adds ITIL Practice Manager Course Bundle – ITIL Specialist: Monitor, Support & Fulfil |
April 18, 2023 | ITSM Academy Adds Site Reliability Engineering Practitioner Course to our Portfolio |
April 26, 2021 | ITSM Academy’s DevOps Campus Courses Aligned to the DevOps Institute 2021 Upskilling Report |
Feb 17, 2021 | ITSM Academy Updates Certified Process Design Engineer Course #Lisa’sFavoriteClass #DonnaSaidDeming |
April 21, 2020 | Two Top IT Service Management Companies Join Forces to Provide Comprehensive Services to ITIL Leaders |
Dec 9, 2020 | ITSM Academy Adds Essence of Experience (XLA) Course to our Portfolio |
July 22, 2019 | ITSM Academy Adds ITIL 4 Managing Professional Transition Course to our Portfolio |
April 9, 2018 | ITSM Academy Announces the Launch of “ITSM For DevOps” Course |
March 30, 2018 | ITSM Academy Announces the Launch of First Non-Certification DevOps Institute Drilldown Course: Value Stream Mapping (VMS) for DevOps |
Aug 3, 2017 | ITSM Academy Announces the Launch of DevOps Leader Certification Course |
March 14, 2017 | ITSM Academy Adds DevOps Test Engineering (DTE) to Portfolio |
Jan 10, 2017 | DevOps Campus… at ITSM Academy |
Dec 1, 2016 | ITSM Academy Adds The Phoenix Project – DevOps Simulation |
Nov 11, 2016 | ITSM Academy To Add The DevOps Institute’s New DevOps Practitioner℠ Series of Courses and Digital Badging Program |
Sept 7, 2016 | ITSM Academy Rolls Out New and Improved Learner Portal |
May 10, 2016 | ITSM Academy Introduces Newest ITIL® Certification Course – ITIL Practitioner |
Aug 19, 2015 | ITSM Academy Introduces two Agile Passes for Public Learners |
May 4, 2015 | ITSM Academy adds the Certified Agile Process Owner (CAPO)® Certification to their Course Catalog |
April 17, 2015 | ITSM Academy Selected as an AXELOS Strategic Partner |
Jan 26, 2015 | ITSM Academy adds the Certified Agile Service Manager (CASM)® Certification to their Course Catalog |
Sept 2, 2014 | ITSM Academy introduces DevOps Foundation |
May 9, 2013 | ITSM Academy introduces GAME ON! An Interactive Learning Experience® |
Sept 30, 2011 | ITSM Academy accredited by PEOPLECERT Group |
June 24, 2011 | ITIL® 2011 Edition Release Announced |
June 8, 2011 | Two (2) ITSM Academy Subject Matter Experts Invited to Speak at the IT Service Management Forum (itSMF) National Conference; FUSION2011 |
March 28, 2011 | ITSM Academy Introduces 4 New Workshops in Their Driving ITSM Series |
Jan 10, 2011 | ITSM Academy Introduces ITIL Lifecycle Boot Camps, leading with Service Transition and Service Operation |
Aug 26, 2010 | New Book Available – The ITSM Process Guide: Developing, Reengineering, and Improving IT Service Management |
June 2, 2010 | ITSM Academy to Deliver Multiple Educational Sessions at Fusion 2010 in Louisville, KY |
March 31, 2010 | New Trade Association Aims to Improve IT Service Management Training Unity, Quality and Advocacy |
Dec 1, 2009 | ITSM Academy Licensed to Grant Occupational ITSM Diplomas (Change Manager, Support Manager and Service Level Manager) |
Nov 30, 2009 | ITSM Academy Introduces 2 New Discount Programs for Public Learners |
Nov 25, 2009 | Certified Process Design Engineer – Endorsed as Complementary to the ITIL V3 Scheme and Awarded a Credit Value of 1.5 toward ITIL Expert, ITSM Academy offers Free Public Seats |
July 17, 2009 | ITSM Academy adds ITIL Managing Across the Lifecycle (MALC) to their Service Catalog |
July 10, 2009 | ITSM Academy Completes Development of ITIL Capability Courses |
June 25, 2009 | ITSM Academy Reveals New Virtual Classroom |
May 6, 2009 | ITSM Academy Chosen to Provide Pre-Conference Training at the IT Service Management Forum (itSMF USA) 2009 Conference & Expo |
Jan 26, 2009 | ITSM Academy Introduces Two New Blogs |
Sept 25, 2008 | ITSM Academy Adds Microsoft Operations Framework (MOF) Accredited Foundation Courses |
June 2, 2008 | ITSM Academy First Company to offer Certified Process Design Engineer (CPDE) Courses |
April 8, 2008 | ITSM Academy Chosen to Provide Post Conference Training at the IT Service Management Forum (itSMF USA) 2008 Conference & Expo |
Feb 18, 2008 | ITSM Academy Opens Dallas Training Center |
Jan 11, 2008 | ITSM Academy First to Achieve Certification on all Four ITIL Practitioner Clusters |
Sept 17, 2007 | ITSM Academy to Open Training Center in Dallas Texas |
Aug 1, 2007 | ITSM Academy Chosen Again to Provide Post Conference Training at the IT Service Management Forum (itSMF USA) 2007 Conference and Expo |
May 30, 2007 | ITSM Academy Leaders Nominated for South Florida 2007 Business Woman of the Year Award |
May 14, 2007 | ITSM Academy Unveils ITIL® Version 3 Training Options |
May 14, 2007 | ITSM Academy Named as First U.S.A Accredited Provider of APMG ITIL Training |
May 1, 2007 | ITSM Academy Awarded GSA Contract |
April 23, 2007 | ITSM Academy’s Donna Knapp Chosen to Present at the IT Service Management Forum (itSMF USA) 2007 Conference & Expo |
Jan 29, 2007 | ITSM Academy become Gold Sponsor of the IT Service Management Forum (itSMF USA) |
Jan 26, 2007 | ITSM Academy is the First Company Globally to Achieve ITIL Practitioner Agree and Define Content Accreditation |
Nov 1, 2006 | ITSM Academy Expands Corporate Headquarters and Training Center |
Oct 16, 2006 | ITSM Academy Adds ISO/IEC 20,000 Foundation Certification Training to Service Catalog |
Oct 6, 2006 | ITSM Academy Recognized by the Project Management Institute (PMI) as a Global Registered Education Provider (R.E.P.) |
Aug 8, 2006 | ITSM Academy adds the Apollo 13 Simulation to Service Catalog |
Aug 7, 2006 | ITSM Academy Chosen Again to Provide Post Conference Training at the IT Service Management Forum (itSMF USA) 2006 Conference and Expo |
April 24, 2006 | ITSM Academy is the Third Company Globally to Achieve ITIL Practitioner Support and Restore Content Accreditation |
March 2, 2006 | ITSM Academy Achieves ITIL Service Manager Accreditation |
Feb 1, 2006 | ITSM Academy Adds IT Infrastructure Library (ITIL) Practitioner and Trainer to Staff |
Sept 20, 2005 | ITSM Academy 2nd US Company to Earn EXIN Accreditation for ITIL Practitioner Release and Control (IPRC) Accreditation |
Sept 10, 2005 | ITSM Academy Announces Exciting Addition to Service Catalog – Visible Ops: The Class |
Aug 1, 2005 | ITSM Academy Hosts IT Infrastructure Library (ITIL) Author – Brian Johnson |
June 29, 2005 | ITSM Academy Chosen to Lead Post-Conference Training Session at the IT Service Management Forum (itSMF USA) 2006 Conference and Expo |
March 8, 2005 | ITSM Academy Contributes to HDI Publication |
Feb 14, 2005 | ITSM Academy Earns Accreditation for ITIL Content |
Nov 12, 2004 | ITSM Academy Opens New Training Center |