Boca Raton, FL – January 29, 2026 – ITSM Academy today announced the launch of ITIL (Version 5) Foundation training in alignment with the official certification release from PeopleCert. The ITIL (Version 5) Foundation exam goes live on February 12,
ITSM Academy builds Stand-Alone Workshop from their popular “I Am the Incident” Interactive Exercise
Boca Raton, FL – August 13, 2024 – ITSM Academy, a leader in IT Service Management (ITSM) and Enterprise Service Management (ESM) training, is thrilled to announce that its popular “I Am the Incident” interactive workshop is now available as a
ITSM Academy Adds AIOps Foundation to Training Offerings
Boca Raton, FL – June 3, 2024 – ITSM Academy, a leading provider of IT Service Management training, is proud to announce the addition of the AIOps Foundation course, to its extensive training catalog. This strategic addition reflects ITSM Academy’s commitment
ITSM Academy (re)Enhances ITIL Foundation with Hands-On, Experiential Exercise – I am the Incident™
Boca Raton, FL – February 26, 2024 – ITSM Academy is proud to deliver courses prioritizing a hands-on, experiential approach to learning. Our dedication to practical application is reflected in all our classes. From the earliest days of the Academy, all