Boca Raton, FL – January 29, 2026 – ITSM Academy today announced the launch of ITIL (Version 5) Foundation training in alignment with the official certification release from PeopleCert. The ITIL (Version 5) Foundation exam goes live on February 12,
ITSM Academy Adds ITIL Practitioner: IT Asset Management to Their Portfolio
Boca Raton, FL – January 27, 2025 – ITSM Academy, a premier provider of IT Service Management (ITSM) training and certification, is proud to announce the launch of its newest offering: ITIL Practitioner: IT Asset Management (ITAM) Practice Manager Course.
ITSM Academy builds Stand-Alone Workshop from their popular “I Am the Incident” Interactive Exercise
Boca Raton, FL – August 13, 2024 – ITSM Academy, a leader in IT Service Management (ITSM) and Enterprise Service Management (ESM) training, is thrilled to announce that its popular “I Am the Incident” interactive workshop is now available as a
ITSM Academy Adds ITIL Practitioner: Change Enablement to Their Portfolio
Boca Raton, FL – April 15, 2024 – ITSM Academy, a leading provider of IT Service Management (ITSM) training and certification, is pleased to announce the addition of ITIL ITIL Practitioner: Change Enablement to their comprehensive portfolio of professional development offerings.
ITSM Academy Adds ITIL Practice Manager Course Bundle – ITIL Specialist: Monitor, Support & Fulfil
Boca Raton, FL – August 28, 2023 – ITSM Academy is pleased to announce the newest addition to our catalog, ITIL Specialist: Monitor, Support & Fulfil. The new ITIL 4 Practice Manager courses are based on the recently updated ITIL 4