HDI Publishes Industry’s First Prescriptive Guide to Implementing ITIL® and Other Processes Specific to the IT Support Center Environment. Jayne Groll, ITSM Academy President is a Contributing Author. LAS VEGAS, NV — March 8, 2005 — HDI, the world’s largest membership
ITSM Academy Earns EXIN Accreditation for ITILâ Foundation Content
ITSM Academy’s Becomes Sixth North American Company to Achieve ITIL Foundation Content Accredited FORT LAUDERDALE, FL — February 14, 2005 – ITSM Academy, Inc. announced today their ITIL Foundation Content has been accredited by EXIN.through Loyalist College, to deliver training
ITSM Academy Opens New Training Center
ITSM Academy Opens New Training Center in Ft. Lauderdale to Provide IT Service Management Training, including IT Infrastructure LibraryTM (ITIL®) Certification Courses and Microsoft® Operations Framework (MOF) FORT LAUDERDALE, FL — November 12, 2004 — ITSM Academy, a full service